Brochures / Forms / Policy Documents

Please click on the links below to access the resource you are after.

Brochures

Products and Benefits Guides

Forms and Agreements

Policy Documents

Brochures

• Introducing Emergency Services Health

• Pregnancy Guide

• IVF & Assisted Reproductive Services Guide

• Pharmacy Guide

• Understanding Waiting Periods Guide

Products and Benefits 

• National Products & Benefits Guide

• SA State Premiums & Benefits Guide

• NSW State Premiums & Benefits Guide

• ACT State Premiums & Benefits Guide

• QLD State Premiums & Benefits Guide

• VIC State Premiums & Benefits Guide

• NT State Premiums & Benefits Guide

• WA State Premiums & Benefits Guide

• TAS State Premiums & Benefits Guide

Forms and Agreements

• Application Form & Variation Form

• Claims Form

• Claims Consent Form

• Application to Suspend Form

• Direct Debit Request Form

• Direct Debit Request Service Agreement

• PHI Cancellation Request Form

• Registering Individual Details Form

• Provisional Payment Application Form

Policy Documents

• Three Important Policies (Privacy Policy / Cooling Off Period Policy / Complaints Policy)

• Clear and Complete Documentation Policy

• Changes to Benefits Policy

Please note: These brochures and policies do not replace the Fund Rules, which outline the terms and conditions of your cover, to find out more please contact us 1300 703 703. 

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