Nothing is more important to us than the health and wellbeing of emergency services families
Who we are
Emergency Services Health is a not-for-profit private health insurance fund. This means that we’re run for the benefit of members and not driven by corporate investors or overseas owners demanding shareholder dividends. The fund is backed by Police Health, which for over 80 years has stood behind the policing community. We bring the quality cover only police officers and their families could previously access, to our colleagues in the Emergency Services.
Our vision is to enhance the physical and mental health and wellbeing of Australia’s Emergency Services community.
Our mission is to rally behind Australia’s Emergency Services community, providing support, information and health insurance products, and services designed exclusively for the needs of our members.
We understand what it’s like to do a job that impacts on your physical and mental health while you’re protecting our community. It’s why our products and services are designed with that in mind. Health insurance can be very confusing. We know our members appreciate that we keep it simple. With Emergency Services Health you only have to choose between our extras, hospital or combined products.
We’ve got your back.
We stand with the emergency services community in the face of uncertainty, both today and tomorrow.
Our passion drives us
We’re a passionate bunch, because we know what we’re doing, and why it matters. We are fundamentally improving the lives of first responders and their families across Australia because they deserve nothing less.
Our purpose
Everything we do is for the health and wellbeing of the communities we serve... the first responders of Australia and their families
How we do this
By offering top-level private health cover, at value for money prices and service second to none.
Our values
Our values are lived and breathed, not just words, but a real compass to how we conduct and hold ourselves accountable to our members.
- We do the right thing
- We are courageous
- We go beyond
- We listen and care
- We work together
Governance
The fund is managed by a team of health insurance professionals with vast experience in the private health insurance industry. This team works under the direction of the Board of Directors, which come from both police & health insurance backgrounds - people who know, and understand the industry and care about the emergency services community.
Board of Directors
Peter Shanahan
“My commitment to our members is to provide them with the best value health insurance."
CHAIRMAN
Mark Burgess
“As the former CEO of the Police Federation of Australia and a police officer of over thirty years, I see us as abeing an integral part of that family."
DEPUTY CHAIR
Linda Williams
“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”
BOARD DIRECTOR
Mick O’Neill
“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”
BOARD DIRECTOR
Phil Vincent
“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”
BOARD DIRECTOR
Simon Watkins
“I welcome an opportunity to work with an organisation established for the betterment of the community and their families.”
BOARD DIRECTOR
Kevin Lawton
“I have a keen interest in the business operations, financial management and human resource areas.”
BOARD DIRECTOR
Gayle Ginnane
“My experience as a former health insurance regulator and economic qualifications can add strength to the Board.”
BOARD DIRECTOR
Senior Leadership Team
Scott Williams
"After starting out in scrubs, I’ve now worked in senior healthcare roles for over 20 years and can truly empathise with our members dealing with medical emergencies. That’s why I consider it such a privilege to play my part in supporting the health and wellbeing of the emergency services community."
CHIEF EXECUTIVE OFFICER
Rebecca Chapman
"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."
CHIEF OPERATING OFFICER & COMPANY SECRETARY
Tony Melino
"Emergency Services Health is truly aligned to the member, and decisions are made with the member top of mind."
GENERAL MANAGER RISK & COMPLIANCE
Margot Cook
"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."
GENERAL MANAGER PEOPLE & CULTURE
Daniel Zervaas
"With the consumer being the emergency service community I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."
GENERAL MANAGER CUSTOMER EXPERIENCE
Angelo Russo
"There is a great opportunity to harness and develop the Emergency Services Health brand, member loyalty and growth as it continues to expand across Australia."
GENERAL MANAGER MARKETING & STRATEGIC RELATIONSHIPS
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