Nothing is more important to us than the health and wellbeing of emergency services families


Who we are

Emergency Services Health is brought to you by Police Health Limited, a not-for-profit, member based, private health insurance fund. This means that we’re run for the benefit of members and not driven by corporate investors or overseas owners demanding shareholder dividends. The fund has stood behind the policing community for over 85 years. We bring the quality cover only police officers and their families could previously access, to our colleagues in the Emergency Services.

We understand what it’s like to do a job that impacts on your physical and mental health while you’re protecting our community. It’s why our products and services are designed with that in mind.



Our passion drives us

Our passion

We’re a passionate bunch, because we know what we’re doing, and why it matters. We are fundamentally improving the lives of first responders and their families across Australia because they deserve nothing less.

Our vision

Creating a healthier future together.

Our purpose

A trusted partner providing peace of mind for the health and wellbeing of our members

Our values

Our values are lived and breathed, not just words, but a real compass to how we conduct and hold ourselves accountable to our members. 

  • We do the right thing
  • We listen and care
  • We are courageous
  • We work together
  • We go beyond

Our factors for success

  • Our culture
  • Engaged stakeholders
  • Governing well
  • Embracing change

Meet The Team

We treat our members like colleagues, because they are.

Board of Directors

Peter Shanahan

“My commitment to our members is to provide them with the best value health insurance."

CHAIRMAN

Kevin Lawton 

“I am committed to advancing the health and wellbeing of our members, while maintaining our special relationship that has endured since 1935."

DEPUTY CHAIR

Linda Williams

“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”

BOARD DIRECTOR

Mick O’Neill

“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”

BOARD DIRECTOR

Phil Vincent

“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”

BOARD DIRECTOR

Simon Watkins

“I am committed to ensuring we are a resilient organisation so we are always there to support you, and your family’s, health and wellbeing.”

BOARD DIRECTOR

Mark Burgess

“As the former CEO of the Police Federation of Australia and a police officer of over thirty years, I see us as being an integral part of the police and emergency services family."

BOARD DIRECTOR

Gayle Ginnane

“My experience as a former health insurance regulator and economic qualifications can add strength to the Board.”

BOARD DIRECTOR

Senior Leadership Team

Scott Williams

"After starting out in scrubs, I’ve now worked in senior healthcare roles for over 20 years and can truly empathise with our members dealing with medical emergencies. That’s why I consider it such a privilege to play my part in supporting the health and wellbeing of the emergency services community."

CHIEF EXECUTIVE OFFICER

Rebecca Chapman

"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."

CHIEF OPERATING OFFICER & COMPANY SECRETARY

Tony Melino

"Emergency Services Health is truly aligned to the member, and decisions are made with the member top of mind."

GENERAL MANAGER RISK & COMPLIANCE

Margot Cook

"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."

GENERAL MANAGER PEOPLE & CULTURE

Daniel Zervaas

"With the consumer being the emergency service community I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."

GENERAL MANAGER CUSTOMER EXPERIENCE

Angelo Russo

"There is a great opportunity to harness and develop the Emergency Services Health brand, member loyalty and growth as it continues to expand across Australia."

GENERAL MANAGER MARKETING & STRATEGIC RELATIONSHIPS

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