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Step by step guide for

Emergency Services Health Android Digital Cards

1. Make sure that NFC is enabled on your phone

Emergency Services Health Digital Card Feature requires NFC to be enabled. You can enable your NFC feature on your phone from Settings. Tap on Settings on your phone >> NFC & payments >> Toggle the switch button on.

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2. Login

Emergency Services Health Digital Card Feature requires users to be authenticated to the android mobile app. So you should tap on the login button and enter your membership number and password so that the Dashboard appears and the main applicant name is displayed.

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3. Open the Digital Card on the App

Emergency Services Health Digital Card Feature should be open and active before using it on HICAPS POS devices. You can tap on the menu icon and select “Tap and claim” option, then tap on the card to see the message : ”Hold your phone against the HICAPS terminal  when prompted”

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4. Bring your mobile closer to HICAPS to scan your digital card

If the digital card is open and the message is showing: “Hold your phone against the HICAPS terminal when prompted”, you can bring your mobile closer to HICAPS POS to scan your digital card when the POS is prompting. Please wait until the HICAPS machine gives you success message.

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