Health Support

Health Support

We pride ourselves on providing our members with the best possible health insurance, which includes cover for a wide range of comprehensive health programs that cater to your unique needs and preferences


Valion Health | Cancer Support Complete Program

We offer this cancer support service under our Gold Hospital cover because we recognise the emotional and physical impact cancer has on people’s lives. It's specifically designed to help with your physical and mental wellbeing, and is provided at no extra cost.

This program is a 12-16 week tailored virtual care program that’s provided by a team of experts in supportive cancer care for people with, or recovering from, cancer.

It’s delivered by our partner, Valion Health, who will connect with you using video call, phone and other tools to provide you with high quality, personalised cancer care and support from the convenience of your own home. Some simple eligibility criteria applies1.
 

To learn more, click here


Prima Health Solutions | Healthy Weight For Life Program

The Healthy Weight For Life Programs provide a comprehensive approach to weight management that addresses both physical and psychological factors. It’s available to our members on Gold Hospital cover or Gold Combined cover2.

We offer the following that are designed to provide ongoing support and guidance;

  • Heart Health Program | This program helps manage weight-related risk factors to improve daily living and lower overall risk of heart problems. It focuses on modifiable risk factors, like weight and diet to reduce cardiac risk
  • Osteoarthritis Management Program | Get support to improve your day-to-day living and associated quality of life by reducing knee and hip pain, stiffness and improving mobility. This program can also improve your preparation (pre-hab) for knee or hip replacement surgery (if relevant)
  • Type 2 Diabetes Program | Make managing diabetes easier and improve your health by better managing your blood sugar levels, weight, blood pressure, and cholesterol.


Heart Health Program | Osteoarthritis Management Program | Type 2 Diabetes Program

Kieser programs

Our members with Gold Hospital or Gold Combined* cover can now access Kieser’s Osteoarthritis Care Plans and Spinal Care Plans, at no extra cost.

The Kieser Osteoarthritis Care Plans provide a structured, multidisciplinary approach to the care of patients with Osteoarthritis. 

The 14-week programs are developed by Kieser to include;

  • Seven 1:1 Physiotherapy sessions (including initial assessment)
  • Eight 1:1 exercise science or exercise physiology sessions
  • Care coordination

Learn more about the Osteoarthritis Care Plans

The Kieser Spinal Care Plans provide a high-quality, multi-disciplinary, out-ofhospital coordinated care pathway for patients with spinal conditions who may otherwise require surgical intervention in the near future.

The plans are an extensive development of the Spinal Program and have been designed to provide patients with the opportunity to delay or even avoid spinal surgery, as well as improve symptoms, restore function and mobility, reduce pain and improve quality of life.

The 18-week programs are developed by Kieser to include;

  • Sixteen 1:1 Physiotherapy sessions (including initial assessment)
  • Eight 1:1 exercise science or exercise physiology sessions
  • Care coordination

Learn more about the Spinal Care Plans

*Waiting periods and other conditions apply


Nourish Baby | Outline antenatal and early parenting classes

This unique program provides support to you and your family before and after your baby arrives.

It’s available to our members with Gold Hospital and Gold Combined3, and is delivered by Nourish Baby's team of qualified obstetricians, midwives, lactation consultants, child health nurses, sleep consultants, paediatricians, nutritionists, psychologists, parent educators and more.

The comprehensive antenatal and early parenting courses in this online learning hub cover important topics including:

  • Fertility & Pregnancy Health
  • Labour & Birth Preparation
  • Breastfeeding & Bottle Feeding
  • Baby & Toddler Sleep
  • Parenting & Relationships
  • Emotional Health & Wellbeing
  • Baby & Toddler Care including first-aid and CPR

To learn more, email [email protected]


1 Waiting periods and other terms and conditions may apply. To be eligible for the Cancer Support Complete Program, you must meet the following criteria;

  • Currently receiving active anti-cancer treatment, or, have completed treatment within the last 24 months, or, have a diagnosis of advanced (metastatic) or incurable cancer
  • Be over 18 years of age
  • Have a PC, laptop, tablet or smartphone with a webcam and microphone and/or telephone.

2 Waiting periods and other terms and conditions may apply. Additional required criteria apply for each program, please contact us for more information.

3  Waiting periods and other terms and conditions may apply. On registration, the member registering must be expecting or have given birth to a child or have parental responsibility of a child aged less than 12 months. Registration is limited to one unique registration code per membership per pregnancy/child and to one per calendar year per membership. New memberships or upgrades in cover may be subject to the 2 month waiting period before being able to seek registration. Other conditions may also apply.