We treat our members like colleagues,
because they are.
Everything we do is for the health and wellbeing of the communities we serve…the first responders of Australia and their families
How we do this
By offering exceptional top level private health cover, at value for money prices and service second to none.
Our Values are lived and breathed, not just words, but a real compass to how we conduct and hold ourselves accountable to our members.
• We do the right thing
• We are courageous
• We go beyond
• We listen and care
• We work together
Our Passion Drives Us
We’re a passionate bunch, because we know what we’re doing, are why…matters.
We are fundamentally improving the lives of first responders and their families across Australia because they deserve nothing less.
The Fund is managed by a team of health insurance professionals with vast experience in the private health insurance industry. This team works under the direction of the Board of Directors, which come from both police & health insurance backgrounds – people who know, and understand the industry and care about the emergency services community.
“My commitment to our members is to provide them with the best value health insurance."
“I have a keen interest in the business operations, financial management and human resource areas."
“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”
“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”
“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”
“I welcome an opportunity to work with an organisation established for the betterment of the community and their families.”
“As the former CEO of the Police Federation of Australia and a police officer of over thirty years, I see us as being an integral part of that family.”
“My experience as a former health insurance regulator and economic qualifications can add strength to the Board.”
Chief Executive Officer
"I have worked in the healthcare industry for over 28 years, ranging from my career in nursing to my many held clinical and management roles in both community and hospital settings. I am now thrilled to be joining the Emergency Services Health community."
CHIEF OPERATING OFFICER & COMPANY SECRETARY
"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."
GENERAL MANAGER RISK & COMPLIANCE
"Emergency Services Health is truly aligned to the member, and decisions are made with the member top of mind."
GENERAL MANAGER MARKETING & STRATEGIC RELATIONSHIPS
"There is a great opportunity to harness and develop the Emergency Services Health brand, member loyalty and growth as it continues to expand across Australia."
GENERAL MANAGER CUSTOMER EXPERIENCE
"With the consumer being the emergency service community I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."
GENERAL MANAGER PEOPLE & CULTURE
"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."
Here to help
FAQ: Will you pay benefits towards my Pilates treatment?
Contracted and Recognised Hospitals
Contracted and Recognised Hospitals
IVF and other Assisted Reproductive Services
Emergency Services Health's Lifelong Hospital and Lifelong Combined includes cover for in-hospital services relating to In vitro
FAQ: Premium Increase
Premiums have been reviewed by the Minister for Health and will be increasing as of 1 April 2019.
Pregnancy and private health insurance
If you’re thinking of starting a family, now’s a great time to review your health insurance to make sure you’re happy with, and understand, your co
Just received a benefit statement from us and want to know more? Take a look at these frequently asked questions.
Regrettably following negotiations, Emergency Services Health through the AHSA have been unable to reach agreement with Toowong Private Hospital on
Under extras cover you’re eligible to receive pharmaceutical benefits towards prescription items that are not eligible for subsidy under the Govern
Benefits limit for Extras
Private health insurers generally calculate an average charge for services and set their benefits based on those amounts.
Your choice of doctor
We give you freedom to choose.