Our Team

We treat our members like colleagues,
because they are.

Chairman

Peter Shanahan

“My commitment to our members is to provide them with the best value health insurance."

Deputy Chairman

Kevin Lawton

“I have a keen interest in the business operations, financial management and human resource areas."

Board Director

Linda Williams

“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”

Board Director

Mick O’Neill

“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”

Board Director

Phil Vincent

“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”

Board Director

Simon Watkins

“I welcome an opportunity to work with an organisation established for the betterment of the community and their families.”

Board Director

Mark Burgess

“As CEO of the PFA, representing over 60,000 Australian Police officers from every jurisdiction in Australia, I see us as being an integral part of that family.”

Board Director

Gayle Ginnane

“My experience as a former health insurance regulator and economic qualifications can add strength to the Board.”

Acting CEO, General Manager Finance & Company Secretary

Rebecca Chapman

"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."

GENERAL MANAGER RISK & COMPLIANCE

Tony Melino

"Emergency Services Health is truly aligned to the member, and decisions are made with the member top of mind."

GENERAL MANAGER MARKETING & STRATEGIC RELATIONSHIPS

Angelo Russo

"There is a great opportunity to harness and develop the Emergency Services Health brand, member loyalty and growth as it continues to expand across Australia."

GENERAL MANAGER CUSTOMER EXPERIENCE & IT

Daniel Zervaas

"With the consumer being the emergency service community I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."

MANAGER PEOPLE & CULTURE

Margot Cook

"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."

Here to help

Helpguide

FAQ: Premium Increase

Premiums have been reviewed by the Minister for Health and will be increasing as of 1 April 2018.

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Helpguide

Claiming Made Easy

Claim most Extras on the spot

With the majority of Extras claims such as dental and optical, health providers can proces

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Helpguide

Pregnancy and private health insurance

If you’re thinking of starting a family, now’s a great time to review your health insurance to make sure you’re happy with, and understand, your co

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Helpguide

Benefit Statements

Just received a benefit statement from us and want to know more? Take a look at these frequently asked questions. 

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Helpguide

Non-recognised hospitals

Regrettably following negotiations, Emergency Services Health through the AHSA have been unable to reach agreement with Toowong Private Hospital on

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Helpguide

Pharmaceutical benefits

Under extras cover you’re eligible to receive pharmaceutical benefits towards prescription items that are not eligible for subsidy under the Govern

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Helpguide

Benefits limit for Extras

Private health insurers generally calculate an average charge for services and set their benefits based on those amounts.

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Helpguide

Your choice of doctor

We give you freedom to choose.

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Helpguide

Medicare Levy Surcharge (MLS)

Medicare Levy Surcharge (MLS) is a levy you should be aware of. Most Australian taxpayers are charged a 2% Medicare Levy.

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Helpguide

Lifetime Health Cover (LHC) Loading

The Lifetime Health Cover (LHC) Loading is a legislated requirement that encourages you to take out private hospital cover early on in your life.

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