Our Team

We treat our members like colleagues,
because they are.


Peter Shanahan

“My commitment to our members is to provide them with the best value health insurance."

Deputy Chairman

Kevin Lawton

“I have a keen interest in the business operations, financial management and human resource areas."

Board Director

Linda Williams

“I am keen to assist in maintaining the solid governance, rigorous financial management and growth to strengthen member services.”

Board Director

Mick O’Neill

“Our mission to care for one another and improving the health and wellbeing of our community continues to drive my commitment.”

Board Director

Phil Vincent

“I will strive to contribute to the Board’s ongoing stewardship of this successful fund.”

Board Director

Simon Watkins

“I welcome an opportunity to work with an organisation established for the betterment of the community and their families.”

Board Director

Mark Burgess

“As CEO of the PFA, representing over 60,000 Australian Police officers from every jurisdiction in Australia, I see us as being an integral part of that family.”

Board Director

Gayle Ginnane

“My experience as a former health insurance regulator and economic qualifications can add strength to the Board.”

Chief Executive Officer

Scott Williams

"I have worked in the healthcare industry for over 28 years, ranging from my career in nursing to my many held clinical and management roles in both community and hospital settings. I am now thrilled to be joining the Emergency Services Health community."

General Manager Finance & Company Secretary

Rebecca Chapman

"I look forward to the continued growth of Emergency Services Health, whilst maintaining an unwavering focus on our members, and their health insurance needs."


Tony Melino

"Emergency Services Health is truly aligned to the member, and decisions are made with the member top of mind."


Angelo Russo

"There is a great opportunity to harness and develop the Emergency Services Health brand, member loyalty and growth as it continues to expand across Australia."


Daniel Zervaas

"With the consumer being the emergency service community I have a strong sense of satisfaction in providing a service to the members of the community who serve us all."


Margot Cook

"I'm proud to be part of the team at Emergency Services Health where I see a committed and professional approach with genuine interest in the health and wellbeing of our people and members."

Here to help


IVF and other Assisted Reproductive Services

Emergency Services Health's Lifelong Hospital and Lifelong Combined includes cover for in-hospital services relating to In vitro

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FAQ: Premium Increase

Premiums have been reviewed by the Minister for Health and will be increasing as of 1 April 2018.

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Pregnancy and private health insurance

If you’re thinking of starting a family, now’s a great time to review your health insurance to make sure you’re happy with, and understand, your co

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Benefit Statements

Just received a benefit statement from us and want to know more? Take a look at these frequently asked questions. 

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Non-recognised hospitals

Regrettably following negotiations, Emergency Services Health through the AHSA have been unable to reach agreement with Toowong Private Hospital on

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Pharmaceutical benefits

Under extras cover you’re eligible to receive pharmaceutical benefits towards prescription items that are not eligible for subsidy under the Govern

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Benefits limit for Extras

Private health insurers generally calculate an average charge for services and set their benefits based on those amounts.

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Your choice of doctor

We give you freedom to choose.

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Medicare Levy Surcharge (MLS)

Medicare Levy Surcharge (MLS) is a levy you should be aware of. Most Australian taxpayers are charged a 2% Medicare Levy.

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Lifetime Health Cover (LHC) Loading

The Lifetime Health Cover (LHC) Loading is a legislated requirement that encourages you to take out private hospital cover early on in your life.

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