How long does it take to process a claim?
How can I check what I will get back before making a claim?
With Emergency Services Health, you can choose your preferred hospital, doctor or any other service provider, such as your physiotherapist and dentist, as long as the provider is recognised by us.
Recognised Providers are different to the 'Preferred Providers' you may hear about through other health funds. When we say Recognised Providers we are simply referring to providers with the appropriate qualifications, licenses and rights to provide treatments to patients in Australia. The rest is down to your preference.
In the case of Hospitals however, it's important to note that we recommend members visit hospitals we are in contract with to avoid unnecessary out-of-pocket expenses. See our Contracted Hospital search to learn more and find one near you.
If you ever want to double check if your provider is recognised by us, please call us on 1300 703 703.