For many a hospital admission is a process that they've never gone through before, and there quite a few steps to take between your specialist appointment, undergoing the procedure and being discharged. If it’s unfamiliar territory, don't be afraid to ask your specialist/doctor, your health insurer and the hospital questions – in fact, we recommend that you do. 

This guide explains your rights and responsibilities as a private patient entering hospital – what you should know and what you should ask.

Heading to Hospital


Important information 


Current hospitals where full benefits will not be covered in hospital expenses:

  • Sydney Adventist Hospital
  • San Day Surgery
  • Toowong Private Hospital

If you require or are planning treatment at these hospital please contact us to discuss how this could affect you. 


Questions to ask 


Need to speak with us? 

We understand that private health insurance can be confusing, and we're here to help. 

To speak with one of our member services team about an upcoming or possible hospital stay, click below. 

By clicking call me you agree we will contact you & confirm you have read, understood & agree to our Privacy Policy.